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Statement of Non-discrimination

In accordance with Federal civil rights law and USDA civil rights regulations/policies, USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, religion, sex, gender identity/expression, sexual orientation, disability, age, marital status, family/parental status, income derived from a public assistance program, political beliefs, or reprisal/retaliation for prior civil rights activity, in any program or activity conducted or funded by USDA; not all bases apply to all programs; remedies and complaint filing deadlines vary by program or incident.

Persons with disabilities who require alternative means of communication for program information (e.g., Braille, large print, audiotape, American Sign Language) should contact the responsible Agency or USDA TARGET Center at (202)720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800)877-8339.  Program information may be made available in languages other than English.

To file a program discrimination complaint, complete the USDA Program Discrimination Complaint Form (AD-3027) found online at http://www.ascr.usda.gov/complaint_ filing_cust.html and at any USDA office or write a letter addressed to USDA and provide all of the information requested in the form.  To request a copy of the complaint form, call (866) 632-9992.  Submit your completed form or letter to USDA by: (1) mail: U.S. Department of Agriculture, Office of the Assistant Secretary for Civil Rights, 1400 Independence Avenue, SW, Washington, D.C. 20250-9410;  (2) fax: (202) 690-7442; or (3) email: program.intake@usda.gov. USDA is an equal opportunity provider, employer, and lender.

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  • About Us
    • Board of Directors
    • Sparks News
    • Values
    • Energy Mix
    • Red Flag Rules
    • Privacy Policy
    • Solar Demo
  • Save Energy
    • Rebates
    • Use & Cost
    • How-To Videos
  • Programs
    • Auto-Pay
    • Budget Billing
    • Marathon Water Heaters
    • Transfer Switch
    • Off-peak Service
    • Off-peak Status
  • Service
    • New or Change Service
    • Rates
    • Billing Policy
    • Disconnection
    • Security Lights
    • Service Maintenance
    • Contractor
    • Member Forms
  • Safety
    • Safety @ Home
    • Flood Safety
    • Farm Safety
    • Generator Safety
    • Power Line Safety