Power Outages

Be prepared and informed in the event of an outage.

To view current outages, please click on the 'OUTAGE MAP' button below.

Red River Valley Co-op Power does everything possible to keep the lights on and to restore service promptly. By being prepared, you can assist us.

To report an outage, call 1-800-788-7784 for 24-hour outage repair.

In the event of a widespread outage during non-business hours, personnel are called in to answer phones. Should you find the phone lines busy, please be patient. We will answer your call promptly.

If Your Power Goes Out

Important: If someone at the residence depends on electrically operated medical equipment, coordinate an emergency plan with friends and relatives. Have back-up power if you need it and make sure we are aware of your situation so we can flag your account and put you on a priority power restoration list when possible.

Getting the Lights Back On

When your cooperative experiences multiple power outages, its goal is to restore service to the greatest number of members possible. Linemen begin at the power source and work their way out to individual services. Dangerous problems, such as downed power lines, are repaired as soon as possible.

Be Prepared

  • Make sure you have at least one good flashlight and the batteries are fresh.
  • Place Red River Valley Co-op Power’s (800) 788-7784 outage number near your telephone.
  • If you have a generator be sure to follow safe operating procedures.

Food Safety

During an outage it is important to remember food safety. Per U.S. Government guidelines, keep the refrigerator and freezer doors closed as much as possible to maintain the cold temperature. The refrigerator will keep food safely cold for about 4 hours if  unopened. A full freezer will hold the temperature for approximately 48 hours (24 hours if it is half full) if the door remains closed. Use the refrigerator thermometer to check temperature in the refrigerator and freezer no matter how long the power has been out. The refrigerator temperature should be 40 °F or below; the freezer, 0 °F or lower. If you're not sure a particular food is cold enough, take its temperature with a food thermometer. More thorough information can be found by going here.